My Vets, situated in Blackburn, is a well-regarded veterinary clinic that doubles as a Veterinary Nurse Training facility. With a Google Maps rating of 4.5 stars from 280 reviews, the clinic demonstrates a generally high level of client satisfaction, indicative of its reputation in the community.

The reviews, however, present a mixed picture. While the majority of feedback is positive, highlighting the clinic's friendly and caring staff, there are notable exceptions. Positive reviews commend the clinic for its thorough and compassionate care. For instance, Alexandra Hutcheson was impressed with the efficient and cost-effective treatment her dog received, and Michelle Bryant appreciated the attentiveness and thoroughness of the staff in caring for her aging cat. Linda Harling also praised the accommodating nature of the staff in handling her nervous dog.

Conversely, some reviews express dissatisfaction. Thomas South reported a lack of effective treatment for his dog’s knee surgery despite significant expenditure, and Jess Green cited issues with billing and post-treatment complications after a nail clipping procedure.

Despite these concerns, the high overall rating and the number of reviews suggest that My Vets is generally trusted by its clients. However, potential customers might consider these mixed reviews when deciding on their veterinary care provider. Transparent pricing details aren't provided, but clients have noted concerns over pricing in both positive and negative reviews. Therefore, potential clients may wish to inquire about costs upfront to avoid unexpected expenses.