Vets4Pets Blackburn

Vets4Pets Blackburn is described on its own site as a locally-owned Vets4Pets practice, set up as a modern, well-equipped clinic with an in-house lab, imaging (digital X‑ray and ultrasound) and an operating theatre. It also has separate cat and dog waiting areas and separated cat/dog wards plus isolation facilities, which one reviewer specifically noticed and appreciated on a first visit.

From the latest reviews, owners most often mention being able to get appointments when needed, and one describes using a WhatsApp group to book appointments, order medication, and ask for advice. The most significant split in experiences is around handling and communication: several reviews praise vet Brian for managing difficult cases (including a reactive dog and serious feline illnesses), while a small number describe rushed consults, rough handling, or (in one detailed account) disagreement over urgent toxin treatment and unprofessional comments afterwards.

Services

Based on the clinic website summary and owner accounts, services and capabilities mentioned include

•Diagnostics & monitoring
•In-house testing: biochemistry and haematology
•Blood pressure monitoring
•Digital X‑ray, dental X‑ray, and ultrasound
•Echocardiography
•Eye pressure testing (Tonopen)
•Surgery
•Soft tissue surgery
•Orthopaedics, including cruciate surgery and fracture repair
•Access to an operating theatre
•Preventive care & clinics
•Microchipping
•Nurse clinic
•Nutritional advice
•Health plans (details/prices not stated in the provided info)
•Prescriptions
•Species seen (as stated): dog, cat, rabbit
•Out-of-hours: emergency care is provided by Vets Now Hospital (as stated on the clinic site).
•Veterinary Nurse Training facility (listed in the provided clinic data)

Pricing

•One reviewer reports paying around £50 per visit and felt the consultation was very short (“2‑minute consultation”). No official fee list or included items were provided in the available sources.

People

•Brian (vet) is repeatedly requested by name in reviews. Owners describe him
•working with them to treat an “unbelievably reactive” dog who hates vet visits (they “work together” to get treatment done)
•being credited with saving pets, including a cat with FIP and another after an overdose attributed to a previous vet
•Nursing team: one reviewer specifically mentions a nurse being “so kind” during a first visit.
•Front desk/communication: one detailed complaint describes rude/sarcastic updates by phone and unprofessional comments at reception about a frightened cat.

Reviews

Google rating: 4.5 stars from 354 reviews. “”

•Access and admin: multiple owners say they can get appointments when needed; one mentions a WhatsApp group used for booking, medication requests, and advice.
•Facilities noticed by clients: separate cat and dog waiting areas are specifically praised.
•Standout clinician: several reviews single out Brian, crediting him with handling complex or high-stress situations (reactive dog) and serious illness (including FIP).
•Negative experiences (conflicting with the positive ones)
•a report of rushed, ~2‑minute consultations despite paying ~£50, with concerns about rough handling of a kitten
•a detailed account of an urgent case where the clinic allegedly refused to administer Carbodote due to the cat being defensive; the owner also describes unprofessional comments and poor communication during updates.

Reviews for Vets4Pets Blackburn

Note: Showing the 5 most recent Google reviews out of 354 we track in total. Recent reviews may not be representative of overall sentiment.

Kevin “Auryn” Ritchie

a month ago

Daisy May

My favourite vets. Can always get an appointment when needed and they are really professional.

Carole Tatham

2 months ago

Steve Hird

Great vets. Always ask for Brian :) 5 stars 🌟

S S

2 weeks ago

Really good 1st experience. Love the separate waiting areas for cats and dogs. Paid before hand which is fine. Nurse was so kind and caring.

3 months ago

Alison Pearce

I had an absolutely awful experience with Vets for Pets in Blackburn and I wouldn’t recommend them to anyone. We brought our cat in at 9 a.m. for urgent treatment and they initially agreed to put him on a drip and administer Carbodote to clear out toxins. However, not long after, they refused to give him the Carbodote because he was frightened and defensive—something any cat might be in a strange environment. They wouldn’t let me administer it myself and left him without this crucial part of the treatment. We ended up transferring him to the out-of-hours clinic on Longsight Road for overnight care. The difference was night and day: they allowed us to be present, he was calm, and they administered the Carbodote easily. He didn’t lash out, didn’t hurt anyone, and accepted the treatment well when handled properly. To make matters worse, when we went to collect him from Vets for Pets, the reception staff made unnecessary and unprofessional comments, calling him the “most vicious cat they’d ever come across” and comparing him unfavourably to feral cats. They even mentioned having to get the first aid kit out for nurses who were scratched, which was both uncalled for and upsetting to hear. Instead of showing understanding or compassion, they chose to make us feel worse. When we called for updates during the day, we also found the staff to be rude, sarcastic, and patronising. Their attitude made an already stressful situation even more difficult, and it was clear they had no interest in supporting us as worried pet owners. It’s clear that this is how it should have been handled in the first place and that Vets for Pets’ refusal to administer the Carbodote was not only negligent but completely unnecessary. We’ve now registered him at the new clinic, where he is finally receiving proper care. In short, I found Vets for Pets Blackburn to be unprofessional, dismissive, and lacking in compassion. I’ll be filing a formal complaint and strongly advise other pet owners to stay away.

sharon crichton

5 months ago

This is by far the best Vets in Blackburn and we've tried them all we take all 10 of ours to them Brian has saved 2 of them even when our baby girl was overdosed by previous non profit vets Brian sorted her out he also saved our Maine Coons life from FIP without this fantastic vet he'd be gone. No words are good enough to thank Brian and team for saving Heathcliff you guys are just outstanding. Wish all vets were like. Thank you for everything you do for my furkids it means the world to us.

Ridhwaan Mahomed

6 months ago

Very disappointed with my last two visits here. I spent around £50 each time for what felt like a rushed, 2-minute consultation. The vet barely listened, blazing through the process without giving proper attention to my concerns. I also found the handling of my kitten quite rough, the prodding felt aggressive, and there was no real hands-on observation or effort to reassure my pet. For the price I paid, I expected a much higher standard of care and professionalism. Unfortunately, what I experienced was far from it. Felt more like a transaction than a genuine check-up.

Jessica Thomas

a year ago

I just wanted to share a review for the lovely team at vets for pets Blackburn. All the staff I’ve met have over the past couple of years have been so caring, professional and very understanding! My dog mainly sees Brian who I just cannot fault. My dog is unbelievably reactive and absolutely hates a trip to the vets. We all work together to allow my dog to get the treatment he needs (which isn’t easy) so thank you! I’ve never had a problem getting an appointment, the what’s app group is amazing for booking in appointments, ordering medication or just asking for advice which I have needed to do in the past. This is the only practice I would ever recommend!! So again thank you! Jess & famous Milky x