Vets4Pets Blackburn – Vets in Blackburn
Clinic Overview
- Most recent feedback is strongly positive: reviewers describe the practice as friendly, professional, organised, and reassuring, with several saying they trust the team with multiple pets. - Access and responsiveness stand out: owners mention being able to get appointments when needed, including an emergency appointment on a bank holiday and quick help for an urgent rescue-cat case. - Named staff are a recurring strength: Brian is repeatedly praised and specifically requested, while Dan is highlighted for calm, gentle handling and clear communication.
Services
- •Diagnostics and monitoring: in-house biochemistry and haematology testing, blood pressure monitoring, digital X-ray, dental X-ray, ultrasound, echocardiography, and eye pressure testing. Recent reviews also mention full bloods and snap testing during an emergency cat appointment.
- •Surgery and procedures: soft tissue surgery and orthopaedics, including cruciate surgery and fracture repair, supported by an operating theatre. Review examples include dentals and owners booking dogs in for spay procedures.
- •Routine and preventive care: vaccinations, microchipping, prescriptions, nurse clinics, nutritional advice, and health plans. Recent feedback mentions first vaccinations, pets on the clinic’s care plan, and medication requests handled through the practice.
- •Species and facilities: dogs, cats, and rabbits are listed on the clinic’s website, with separate cat and dog waiting areas, separate wards, and isolation facilities. Reviewers have specifically praised the separate waiting areas, and recent visits discussed in reviews include cats, kittens, dogs, and guinea pigs.
- •Appointments and urgent care: several reviewers say they were able to get appointments when needed, including one bank holiday emergency visit and another emergency case that was squeezed in quickly.
- •Out-of-hours care: emergency cover is provided through Vets Now Hospital.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Review feedback on cost is mixed: one owner felt consultations at around £50 were too brief, while another said the practice felt more expensive than some alternatives but worth it for the confidence, communication, and organisation.
People
- •Brian (vet): the most consistently named clinician in reviews. Owners say they ask for him specifically and credit him with handling difficult or serious cases, including reactive dogs, rescue cats in poor condition, and complex cat health problems.
- •Dan: praised for being kind, gentle, thorough, and taking time to answer questions during a kitten vaccination visit.
- •Nursing team: one first-time visitor said the nurse was especially kind and caring.
- •Reception and wider team: many reviews describe the staff as friendly, professional, organised, and reassuring, although one complaint described rude and sarcastic communication during an urgent case.
Reviews
Google reviews show 4.5/5 from 357 reviews, giving the clinic a strong volume of public feedback.
- •Most recent feedback is strongly positive: reviewers describe the practice as friendly, professional, organised, and reassuring, with several saying they trust the team with multiple pets.
- •Access and responsiveness stand out: owners mention being able to get appointments when needed, including an emergency appointment on a bank holiday and quick help for an urgent rescue-cat case.
- •Named staff are a recurring strength: Brian is repeatedly praised and specifically requested, while Dan is highlighted for calm, gentle handling and clear communication.
- •Less positive comments are present but less common: these focus on rushed consultations, rough handling in one kitten visit, and poor communication during one urgent toxin-related case.
