Vets Now Preston, located in Blackburn, is a veterinary clinic that offers emergency and out-of-hours services, as evidenced by its operating hours that cover nights and weekends. With a rating of 4.2 stars from 457 reviews on Google Maps, the clinic has a mixed reputation among its clients, reflecting both strengths and areas for improvement.

The reviews highlight several positive experiences, particularly relating to the clinic's emergency care. For example, Stephen Pearson praises the clinic for saving his kitten Pongo's life, noting the quick and effective treatment provided outside of regular veterinary hours, although he mentions the service was expensive. Similarly, Sharon commends the staff's compassionate care and transparency about pricing during her dog's emergency stay. Julie Jackson also appreciates the clinic's prompt action in diagnosing and coordinating advanced care for her dog Oscar, which led to a successful recovery.

However, not all feedback is positive. Melissa Stewart's experience contrasts with these positive accounts, as she describes a long wait and lack of communication after her pet was triaged, ultimately leading her to seek treatment elsewhere.

Overall, Vets Now Preston appears to be well-regarded for its emergency veterinary services, with many clients expressing gratitude for the staff's professionalism, compassion, and transparency in critical situations. While the clinic has received some criticism regarding wait times and communication, the majority of detailed reviews depict a facility dedicated to urgent and compassionate animal care.