Vets Now Preston – Vets in Blackburn
Clinic Overview
- Many owners describe caring, attentive treatment and say staff listened carefully, explained the plan clearly, and helped reduce stress during urgent visits. - Emergency care is a consistent strength in recent comments, with examples including life-saving treatment, thorough examinations, fluids and support during an emergency c-section. - Communication is often praised when owners receive regular updates and reassurance from both clinical and reception staff.
Services
- •Emergency and out-of-hours care for small animals: The clinic provides emergency assessment, triage and urgent treatment for pets needing prompt attention.
- •Video consultations: “Speak to a Vet Now” video appointments are listed as an option.
- •Urgent treatment and stabilisation: Reviews describe thorough examinations, pain relief and fluids, fast action in life-threatening cases, and regular updates while pets are being treated.
- •Pregnancy and labour emergencies: Owners mention support during difficult labour, including an emergency c-section that helped save both the mother and her puppies.
- •Ingestion and sudden illness concerns: Recent examples include checks after a suspected ingestion, reassurance when a puppy was found not to have eaten anything harmful, and emergency care for dogs and cats with sudden health concerns.
- •End-of-life care and difficult decisions: Reviews describe clear discussions about treatment options, compassionate euthanasia support, time for families to say goodbye, and keepsakes such as paw prints, a card, and fur clippings.
- •Referral onward when needed: The clinic has been credited with recognising cases that needed advanced imaging or specialist surgery and arranging onward referral.
Pricing
No published pricing information is currently available for this clinic.
People
- •Scott: thanked for quick, thorough urgent care in a case the owner felt was life-saving.
- •Sabrina: singled out for support and compassion during an emergency c-section.
- •Della: praised in earlier reviews for giving real-time updates and explaining options during a difficult labour.
- •Reception and support staff: recent feedback often mentions kind, helpful team members who keep owners updated and help reassure them during emergencies.
Reviews
Google rating: 4.3/5 from 559 reviews. Recent feedback is mostly positive, with a smaller number of complaints about waiting times, communication and cost.
- •Many owners describe caring, attentive treatment and say staff listened carefully, explained the plan clearly, and helped reduce stress during urgent visits.
- •Emergency care is a consistent strength in recent comments, with examples including life-saving treatment, thorough examinations, fluids and support during an emergency c-section.
- •Communication is often praised when owners receive regular updates and reassurance from both clinical and reception staff.
- •Less positive comments focus on long waits, high charges, and one account of unclear communication around diagnosis and treatment.

