Town & Country Veterinary Group – Vets in Blackburn
Clinic Overview
Town & Country Veterinary Group in Blackburn is part of IVC Evidensia and belongs to a wider multi-practice veterinary group. The practice sees a broad mix of animals, from cats and dogs to small mammals, birds and reptiles, and is listed as a Veterinary Nurse Training facility. Recent feedback is mostly positive about the welcome, cleanliness and communication, with a small number of serious complaints around reception manner, surgery and end-of-life handling.
Town & Country Veterinary Group in Blackburn is part of IVC Evidensia and belongs to a wider multi-practice veterinary group. The practice sees a broad mix of animals, from cats and dogs to small mammals, birds and reptiles, and is listed as a Veterinary Nurse Training facility. Recent feedback is mostly positive about the welcome, cleanliness and communication, with a small number of serious complaints around reception manner, surgery and end-of-life handling.
Services
- •Veterinary care for a wide range of species, including cats, dogs, rabbits, guinea pigs, ferrets, hamsters, lizards, snakes and other reptiles, and birds.
- •General consultations and treatment are reflected in reviews, including a cat being examined for possible fractures and treated with an injection and medication.
- •Surgery is part of the practice’s offering and is directly referenced in customer feedback.
- •End-of-life care and euthanasia support are also mentioned in reviews.
- •The clinic is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Emma and Leila are named positively in reviews for friendly, organised customer service.
- •Reviews also regularly mention vets and staff being helpful, welcoming, caring, and informative, with clear explanations during appointments.
Reviews
Google rating: 4.6/5 from 216 reviews.
- •Recent feedback often praises a friendly welcome, helpful staff, and a clean, tidy branch.
- •Several reviewers mention clear explanations from the vets, and one owner appreciated seeing the same vets regularly, which helped with continuity.
- •Positive reviews also describe staff as calm and considerate with anxious or sensitive pets, avoiding unnecessary handling.
- •A small number of serious negative reviews raise concerns about rude reception handling, an allegation that a surgery was not done properly, and dissatisfaction with the compassion and payment handling during euthanasia.
