Town & Country Veterinary Group – Vets in Blackburn
Clinic Overview
Town & Country Veterinary Group in Blackburn stands out as a reputable veterinary clinic with a commendable Google Maps rating of 4.6 stars from 211 reviews. This high rating reflects widespread customer satisfaction and reliability, reinforced by the clinic's status as a veterinary nurse training facility, indicating an emphasis on professional development and quality care.
The clinic appears to offer a range of services with an emphasis on compassionate and thorough care, as seen in numerous positive reviews. For instance, long-term clients like Catherine McGovern praise the clinic for its caring staff and beneficial pet care plans. Bożena K. also highlights the professional and friendly service, noting the effective treatment her cat received. Trish Hills and W J both echo these sentiments, emphasizing the staff's attentiveness to both the physical and emotional needs of pets, as well as clear communication with pet owners.
However, there is a stark contrast in one review by Kim Bridges, who criticized the clinic for its perceived lack of compassion during a difficult time, suggesting that financial considerations were prioritized over empathy. This highlights a potential area for improvement in handling sensitive situations.
Despite this negative feedback, the overwhelming majority of reviews reflect a clinic that is deeply committed to animal welfare and owner satisfaction. The blend of professional veterinary services and attentive care suggests that Town & Country Veterinary Group is a well-regarded choice for pet owners in Blackburn.
Special Services
Animals Treated at Town & Country Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Town & Country Veterinary Group
Opening Hours
Hours
Reviews for Town & Country Veterinary Group
Note: Showing the 5 most recent Google reviews out of 211 we track in total. Recent reviews may not be representative of overall sentiment.
catherine mcgovern
2 months ago
Been coming to this vets for years. Offered the highest petplan cover with them and you get so many discounts with this plan, staff are so caring
Kim Bridges
5 months ago
We recently lost our much loved Westie and were disgusted at the lack of compassion, this practice is run as a business with money at the forefront. Heartbreakingly our little boy had to be put to sleep, it took only a few minutes and we were asked for money upfront £181!!!! Some care and compassion would have been appreciated, a letter with sorry for our loss and invoice would have been more compassionate. Thankfully we had already made arrangements for afterwards and took our little boy with us, glad we did. Profit over care at every visit. Will never use this practice again.
Bożena K.
8 months ago
Professional and friendly service. The cat suffered greatly, its limbs were paralyzed and it could not walk. He was thoroughly examined for fractures, given an injection and medication, and felt much better the next day. I highly recommend this veterinary clinic.
Trish Hills
2 years ago
Excellent care, as always! Friendly staff, clean and tidy facilities, and everything is explained along the way. Pippa loves visiting and getting lots of fusses.
W J
2 years ago
Excellent practice! Where not only the physical needs of our pets are looked after, but also the emotional state! My 10 year old GSD does not like people “prodding him” and he does grumble his dislike. But all the staff respect that it’s because he’s unsure etc and they do not push him into what he doesn’t need. We recently lost our 9 year old GSD and the practice couldn’t have been nicer! So to summarise, not only do the staff look after all animals, physical and emotional needs, they are also excellent with the owners anxiety over our furbies! I would not go to any other practice with my Zach. Picture attached of Zach and his little brother Zeb who passed last month
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